Community Access
Support to get out, stay connected, and take part in the things you enjoy — from a weekly class to catching public transport on your own.
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Smart Way
NDIS support that fits real life.
Practical supports at home, in the community, and around housing.
Not sure which support you need?
I need help…
Supports that often fit
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Domestic Assistance
Help with cleaning, laundry, shopping and meal prep.
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Daily Living Support
Personal care and everyday routines at home.
Our services
Supports across home, community and accommodation — choose what fits your week.
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Domestic Assistance
Practical help around the house — cleaning, laundry, shopping and meal prep — so your home stays a place you can relax in.
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Daily Living Support
Personal care and everyday support delivered with dignity — mornings, evenings, medication, mobility and the routines that hold a day together.
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Respite / STA
A short stay away — up to 14 days at a time — with support included. A break for you, and a break for the people who care for you.
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ILO
A living arrangement designed around one person — host families, co-residents, or living alone with the right mix of paid and unpaid support.
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Why people choose us
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Plain answers first
We explain what’s covered, what’s not, and what happens next — without burying you in jargon.
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You choose who supports you
Matching matters. Tell us what works, and we’ll change a match that doesn’t.
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Based in Launceston
Based in Launceston, Tasmania. Contact us to confirm whether we can support you at your location.
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Registered and accountable
NDIS registered provider with clear complaints, privacy and incident processes.
Common questions
Short answers first. More detail is on the FAQ page.
How do I make a complaint or give feedback?
You can call, email, or use our feedback form. We take complaints seriously and will acknowledge them, look into what happened, and tell you the outcome.
If you’re not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission. Details are in our Complaints and Feedback Policy on the Documents page.
Do you work with self-managed, plan-managed and NDIA-managed participants?
Yes — we work with participants across common NDIS management types. How invoicing works depends on whether you are self-managed, plan-managed, or agency-managed.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is Australia’s way of funding disability supports. If you have a permanent and significant disability, you may be eligible for a plan that pays for the supports you need to live the life you want.
You don’t need to understand every acronym before you talk to us. If you’re unsure whether something is covered, send us your plan or plan summary and we’ll walk through the relevant line items with you.
I'm not sure which service I need — can you help?
Yes. Start with the matcher on our home page, or just tell us what you’re finding hard day to day — getting out, keeping the house going, personal care, or finding somewhere to live. We’ll translate that into the support categories that fit.
Ready to get started?
Tell us what you need. We’ll reply during business hours and talk through the next step — no pressure to sign up.